Frequently Asked Questions

Q: Can I Try Before I Buy?

Yes! Magento offers a completely free, fully-functional 30-day trial, that you can use to try out Magento Go before you buy a plan. We don't even require a credit card. Just click here to start your free trial.

Q: Can I Convert My Trial into a Regular Plan?

Yes. As long as you select a regular plan within your 30-day trial period, you can convert your trial into a regular plan. You will not have to migrate any data or settings. When you upgrade to a regular plan, your 30-day trial ends and we immediately begin billing you the scheduled monthly fees for your selected plan.

Q: Do You Charge a Set Up Fee?

No, Magento Go plans do not have any set up fees.

Q: Do You Charge Transaction Fees?

No, Magento does not charge any transaction fees. The only fee you pay is the monthly service fee for your plan.

Q: How Much Do You charge for Credit Card Processing?

Magento Go plans do not include credit card processing by default. Magento supports a large number of credit card processing providers. Simply sign up with one of these services (or transfer your existing service) and we’ll show you how to add that service into your Magento Go account.

Q: Is There a Contract?

Magento Go plans are offered on a month-to-month basis. There are no contracts to sign and you can cancel at any time.

Q: Can I switch Plans?

Yes. Magento makes it easy to change plans at any time.