Every merchant who handles customer credit card information is required by the Payment Card Industry (PCI) to conduct business within the following guidelines.
Magento Go features a helpful start my store wizard that makes it easy for you, as a merchant, to get your web store up and running. It is helpful to go through the setup wizard.
How do you make changes to your web store without customers seeing them? With Magento Go, you have the ability to take your store offline for maintenance; this feature is called Maintenance Mode.
Learn how to import existing product information into your store with the Import / Export tool.
If you want to make changes to multiple product or customer records, it is often more efficient to do so in a tabular interface, such as a spreadsheet. With Magento Go’s Export and Import tools,
Learn how to manage products externally with CSV files using the Import / Export tool.
This feature can be very helpful when adding custom text to you store. Custom variables are moveable pieces of plain text or HTML content great for adding to transactional emails, or adding constant copy and designs.
Magento Go gives you the option to require customers to click a confirmation link in order to activate their new accounts.
When running an online store there are constant needs for Transactional Emails. As a store owner you will need them for invoicing, welcoming new accounts, account changes, and even alerts.
Polls are a powerful marketing tool, and Magento Go makes it easy to find out your customers’ opinions on just about everything.
Magento Go enables your customers to provide feedback on the products you sell. A customer can provide a text-based, descriptive review, and can also rate a various aspects of a product on a “star rating” scale, from one star (lowest rating) to five stars.
This article explains how to manage tags for your Magento Go store. Tags are one-word or phrase descriptors that act as keywords.
Magento Go allows you to manage your customers successfully by organizing them into Customer Groups. Customer groups allow you to organize customers into separate groups.
Magento Go provides you with the ability to delete customers in large numbers. If you are deleting more than a handful of customers, it would be inefficient to delete each one separately.
Magento Go gives you the option to require customers to click a confirmation link in order to activate their new accounts.
Magento Go allows you to launch a store very quickly, without even registering a domain. If you prefer, you can also use your own, "dot com" address
An explanation of domain names and how they can relate to your Magento Go store.
Learn about how to set up custom email address for your store.
Some customers occasionally need help to place and order, while others routinely prefer to order by phone. If your store has a call center, then phone orders might represent a significant part of your business. The ability to create a new order directly from the Admin panel represents an additional level of personalized service that you can provide for your customers.
For a variety of reasons—whether the customer had a change of mind, the purchase was not approved, or a host of other possible scenarios—it sometimes becomes necessary to cancel an order. This article explains how to cancel an order from your Magento Go store.
If the customer's preferred method of payment is not available, or if the item is temporarily out of stock, you can put the order on hold.
A node is simply a reference object that allows you to select a group of related pieces of content. It provides an intuitive method for organizing your content pages.
A node is used solely as folders to group child nodes and/or pages. Nodes cannot be viewed in the frontend (in your web store) It provides an intuitive method for organizing your content pages.
This article explains how to add page links to the navigation bar of your Magento Go store. The navigation bar is the main set of links, usually linking to category pages, which customers use to find products and information.
Learn how to add, change, and reset customer store credit in your Magento Go store.
After an order has been paid and invoiced, all of the order, or a portion of it, can be refunded by issuing a credit memo. A credit memo differs from a refund because the amount of the credit is restored to the customer's account where it can be applied to future purchases, rather than returned to the customer as cash.
You can print a credit memo for a single order, or you can print multiple credit memos as a batch, or group. However, before a credit memo can be printed, it must first be created for the order.
One of Magento Go’s advanced features allows for management of multiple store views referred to as “scopes”. A scope can be set on a website level as well as on a store view level.
Magento Go gives you the ability to create up to three separate views of your store. Each view can be used to target a specific language or demographic.
Magento Go gives you the ability to create up to three separate views of your store. Each view can be used to target a specific language or demographic.
For stores with multiple merchants, there is an option to add administers, with their own access username and password. Different Roles can be created for different types of users.
For the security of your site, by default a user is given 6 attempts at logging in. If the user fails on the 6th attempt then his/her log in name will be locked.
Your Magento account contains information that can be useful to trusted employees and service providers who help manage your site. As the primary account holder, you have the authority to grant other Magento account holders limited access to your account.
The Wishlist allows customers to create a list of products to share with friends, or add items to their shopping cart to be purchased at a later date. This section contains the options required to configure customer wishlists for your Magento Go store.
The customer configuration settings let you manage the options for your customers' account information, newsletter, and wishlist.
The Newsletter tab gives you the ability to choose the email template that is used to notify customers about your newsletter, and determine the email account that is used to reply to newsletter requests.
Allows you to enable or disable specific Magento Go features for your store. At this time, Compare Products is the only feature included, but we look forward to adding more in the future.
Magento Go provides you with powerful tools for reporting sales, search and order information. Use the Configuration Reports section to define the starting dates used for generating reports.
The Contact Us feature gives your customers the ability to send messages directly from your web store to an assigned email address of your choosing. The Contact Us link usually appears in the footer of your store
The Checkout tab manages configurations and settings for the various features related to checkout, including a variety of shipping methods.
Use the Tax tab to configure the default tax class, tax calculation settings, default destination calculation, and various price and tax display settings.
The Flat Rate option is where you enable and configure flat rate shipping. This shipping option has a standard fixed rate per item or per order, regardless of order size or weight.
Use the Email to a Friend tab to enable product sharing with email, set the default template and allow guests to share products.
The Frontend section contains the necessary settings to configure the way products are listed in your store. It includes the list mode, number of products per page, and default sorting method.
The Sitemap section contains the necessary settings to configure the catalog Sitemap for your Magento Go store. The Sitemap has links to all products and categories in store, and can help improve search engine indexing.
The Admin tab lets you configure various aspects of the Admin panel, including resetting forgotten Admin passwords, choosing specific start-up pages, controlling the display of the Dashboard, and the use of log files.
Magento Go lets you customize your store for currencies that are used in more than two hundred countries around the world.
You can use standard currency symbols for your Magento Go store's accepted currencies, or you can use a custom symbol. Currency are displayed appear in the Admin panel of your store, and also in your storefront in orders, customer checkout, and so on.
After you set up your store's accepted currencies, you can control the currency rates for your Magento Go store. It's important to carefully manage currency rates, as they frequently fluctuate and can directly affect your bottom line.
Your Magento Go store employs a variety of search methods which help customers find products, and also to improve the indexing of your store by search engines.
Your Magento Go store includes a set of search tools to help you find and manage information in your database.
Research shows that people who use search are more likely to make a purchase than those who rely on navigation alone. In fact, according to some studies, people who use search are nearly twice as likely to make a purchase.
