Payment Gateways: Ogone DirectLink

Country Acceptance: More than thirty-five European countries.

Overview

Ogone is a leading European Payment Service Provider that offers payment services to more than thirty-five countries.

For detailed field descriptions, see Configuration: Payment Gateways - Ogone DirectLink.

Setting up the Ogone payment gateway for your Magento Go store is a three-step process:

Step 1: Set up an Ogone merchant account.

Step 2: Configure Ogone from the Admin panel of your Magento Go store.

Step 3: Set up the Ogone Payment Bridge to provide access from the IP address of your store.

Step 1: Open an Ogone Merchant Account

The first step is to establish an Ogone merchant account. As you go through the process, take note of the following information, which you will need to complete the configuration in Magento Go:

• PSPID
• USERID
• PSWD
• SHA-IN Pass phrase

Note: By default, your Ogone merchant account is not set up to process partial operations. If you want to process a partial invoice amount, perform a data capture, authorize a cancellation, or refund an amount that is less than the original order, please contact Ogone technical support and request them to activate Partial Operations for your account.

For more information about opening an Ogone merchant account, visit their site at www.ogone.com.

Step 2: Configure Ogone in Magento Go

1. From the Admin panel, select System > Configuration.
2. From the Configuration panel on the left, under Sales, select the Payment Methods tab.
3. Click to expand the Ogone DirectLink section.
4. Complete the Ogone DirectLink Account Settings section:
1. Complete the PSPID, API User, API Password, and SHA-IN Pass phrase fields with the account information provided to you by Ogone.
5. Click to expand the Ogone Credit Card section. Then, do the following:
1. Set Enabled to “Yes.”
2. In the Title field, enter an appropriate title to identify this payment method. This title will appear in the checkout settings of the Payment Information page of your Magento Go online store.
3. In the Payment Action field, choose how you want payments to be authorized.
• Authorization: After an order is submitted, Ogone authorizes the transaction. Your Magento Go store administrator must log in to the merchant account on Ogone and capture the transaction.
• Authorize and Capture: A payment is authorized and captured on Ogone’s site, and the backend of your Magento Go store generates an order and an invoice.
6. In the Credit Card Types field, select the credit card types to accept.
7. Set Credit Card Verification to one of the following:
• Yes: Requires credit card transactions facilitated through Ogone DirectLink to provide a CVC code.
• No: Disables the credit card verification code requirement for Maestro, Switch/Maestro, and Solo credit cards only. Other credit cards will still be required to provide a CVC code.
8. Set Enable 3D Secure Card Validation on Frontend to “Yes” or “No.” To learn more, see Payment Services: 3D Secure Credit Card Validation.

Note: Approve and enable 3D Secure in your Ogone account before enabling 3D Secure on the frontend. 3D Secure should not be enabled in test mode, or transactions will fail.

9. In the Payment from Applicable Countries field, select the countries where you want this payment method to be available.

Note: You can define which countries are listed in the default list by modifying the Allowed Countries field in System > Configuration > General > Countries Options.

• All Allowed Countries: Customers from all countries in the default countries list can use this payment method.
• Specific CountriesL Customers from only those countries selected in the Payment from Specific Countries list (which appears when you select this option) can use this payment method.

Note: If you select “Specific Countries,” the Payment from Specific Countries field becomes available. Select the countries from which you want to allow payment from that list.

10. To test the integration of your store before “going live” with the Ogone DirectLink payment system, set Test Mode to “Yes.” Then, do the following:
    1. Complete the Global Security Parameters by combining the separate values of the visible entry to create a single concatenated string.
    2. Make sure that an active API User is set up, and that Special User for API is enabled.
    3. Call Ogone Support and request them to enable DirectLink within Active Transaction Submission Mode.

    Note: When testing is complete and you are ready to process transactions in full production mode, remember to return to this configuration section and set Test Mode to “No.”

11. Optional: Set a Sort Order to determine the placement of this payment option.
12. Click to expand the Ogone Direct Debit section. Then, do the following:
1. Set Enabled to “Yes” or “No.”
2. In the Title field, enter an appropriate title to identify this payment method in the checkout settings of the Payment Information page of your Magento Go online store.
3. Set Payment Action to one of the following:
• Authorization: The Authorization option is for Germany and Austria only.
• Sale: The Sale option is for Netherlands.
4. Set Payment from Applicable Countries to one of the any number of the countries listed:
• Austria: This option requires a bank code of up to 5 digits and a bank account number of up to 11 digits during checkout.
• Germany: This option requires a bank code of up to 8 digits and bank account number of up to 10 digits during checkout.
• Netherlands: This option requires a bank code and bank account number of up to 10 digits during checkout.
5. Set Test Mode to “Yes” or “No.”
6. Optional: Sort a Sort Order to determine the placement of this payment option.
13. Click Save Config to save your settings.

Step 3: Configure IP Address for Ogone Payment Bridge

1. Log in to your Ogone Merchant Account.
2. From the menu, select Configuration > Technical information.
3. Click the Data and origin verification tab.
4. In the section Checks for Ogone DirectLink and Ogone Batch (Automatic), enter this IP address: 184.106.43.60

   Note: Leave the ‘URL of the merchant page containing the payment from that will call the page’ field empty. It is not required by Magento Go.

5. Click Confirm and go back to your ‘Homepage’ to save changes.

Managing Canceled Orders

A canceled order should be processed first through the Magento Go Admin panel, before it processed through the Ogone merchant interface. If the order is canceled first through the Ogone interface, the status of the Magento Go order changes to “Processing” and cannot be changed.

To cancel an order:

1. From the Admin panel, go to Sales > Orders.
2. Find the order in the list, and in the first column, select the checkbox.
3. In the upper-right, set the Actions list to “Cancel,” and click the Submit button.
   The Status of the order changes to “Canceled.”
4. Then, complete the process of cancellation from your Ogone merchant account, according to the instructions provided by Ogone.