Knowledge Base

Search

  • Video block
  • Video Tutorials

  • Watch our easy-to-follow video tutorials for quick tips on designing and managing your store.
  • View Video Tutorials

Creating New Users

As a best practice, you should have more than one user account with full Administrator permissions. That way, you can use one account for your everyday Administrative activities, and reserve the other as a “Super Admin” account in case you forget your regular credentials or they become otherwise unusable.

As a best practice, you should have more than one user account with full Administrator permissions. That way, you can use one account for your everyday Administrative activities, and reserve the other as a “Super Admin” account in case you forget your regular credentials or they become otherwise unusable.

Step 1: Create a New User

  1. From the Admin menu, select System > Permissions > Users.
    image
    Permissions - Users
  2. Click the Add New User button.
  3. In the Account Information section, do the following:
    1. Enter the User Name for account.
      The User Name should be easy to remember. It is not case-sensitive. For example, if your user name is “John,” you can also log in as “john.”
    2. Complete the following information:
      • First Name
      • Last Name
      • Email address
        This email address must be different from the one that is associated with your original Admin account.
    3. Assign the Password for the account.
      The password should be seven or more characters long, and include both letters and numbers.
    4. In the Password Confirmation box, repeat the password to make sure it was entered correctly.
  4. Set This Account is to “Active.”

Step 2: Define the Role

  1. In the User Information panel on the left, click User Role. Then, in the list of Roles, select Administrators. (Initially, it will be the only role available.)

    Permissions: Users - Add New User Role
  2. When complete, click the Save User button.
    You now have two accounts with Administrator access.