System > Configuration > Customers > Customer Configuration > Password Options
Use the Password Options section to configure the email that is sent to customers to reset a lost account password.
To edit existing email templates or create new ones, see Customizing Transactional Emails.
| Field | Description |
|---|---|
| Forgot Email Template | Select the email template to use for the email sent to customers who report a lost password. The default template is New password. |
| Forgot Email Sender | Select which store email account is used to send reset password emails. |
