Knowledge Base

Search

  • Video block
  • Video Tutorials

  • Watch our easy-to-follow video tutorials for quick tips on designing and managing your store.
  • View Video Tutorials

Customer Reports

The Customer Reports provide a detailed report of all customer activity, including account status and orders.

New Accounts Report

The New Accounts report provides statistics on the number of user accounts created in the system during the specified period. It provides the total number of user accounts created in this period.

To run the report:

  1. From the Admin menu, select Reports > Customers > New Accounts.
  2. (Required) Set the From and To dates at the top to specify a date range for the report.
  3. Set Show By to display the report data by Day, Month, or Year.
  4. Click the Refresh button to generate the report.
  5. To export the report data, set Export to either “CSV” or “Excel.” Then, click the Export button.

Customer by Order Totals

This report lists customers who submitted orders during the specified period by to order amount. It also displays the total number of orders, their total average order amount, and the overall amount for all orders submitted during the specified date range.

To run the report:

  1. From the Admin menu, select Reports > Customers. Then, choose “Customers by orders total.”
  2. (Required) Set the From and To dates at the top to specify a date range for the report.
  3. (Required) Set Show By to display the report data by Day, Month, or Year on the basis of the selected field.
  4. Click the Refresh button to generate the report.
  5. To export the report data, set Export to either “CSV” or “Excel.” Then, click the Export button.

Customers by Number of Orders

This report lists customers who submitted orders during the specified period according to the number of orders placed. It also displays the total average order amount, and the overall amount for all orders submitted during the specified date range.

To run the report:

  1. From the Admin menu: Select Reports > Customers. Then choose “Customers by number of orders.”
  2. (Required) Set the From and To dates at the top to specify a date range for the report.
  3. (Required) Set Show By to display the report data by Day, Month, or Year on the basis of the selected field.
  4. Click the Refresh button to generate the report.
  5. To export the report data, set Export to either “CSV” or “Excel.” Then, click the Export button.

Still have questions? Submit them below and they'll be answered by our expert support team.
Like what you read? Drop us a note with your feedback below.