Knowledge Base


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Managing Your Billing Information

Your billing information can be easily accessed and updated from your Magento account. From your account, you can do any of the following:

  • Update your billing address
  • Add a PayPal account
  • Add a credit card
  • View your billing history
  • Produce a print-ready receipt

To update your billing information:

  1. Log in to your Magento account.
  2. If there are multiple stores associated with your account, do the following:
    1. In the panel on the left under My Products and Services, click Magento Go.
    2. In the list, find the store that you want to update. Then, click the Change Payment Method link.
    3. Follow the instructions in step 4 to update the billing and payment information for the store.
  3. If there is only one store associated with your account, do the following:
    1. In the panel on the left, click Account Settings.
    2. Select Billing and Payments.

    Billing and Payments
    Billing and Payments

  4. To update your billing information, do the following:
    1. To add a new PayPal account, click the Add New PayPal button. Log in to the PayPal account, and follow the prompts to add the account.
    2. To add a new credit card, click the Add New Credit Card button. Complete the credit card information, and click the Submit button.
  5. Adding a Credit Card
    Adding a Credit Card

  6. In the panel on the left, click Billing History to view your current and past orders, and produce a print-ready receipt.
  7. Billing History
    Billing History

  8. When complete, click the Save button.

    It can take up to forty-eight hours for the changes to be reflected in your account.