Knowledge Base


  • Video block
  • Video Tutorials

  • Watch our easy-to-follow video tutorials for quick tips on designing and managing your store.
  • View Video Tutorials

Shopping Cart Reports

The shopping cart reports provide a detailed account of cart activity, and include the following reports:

  • Products in Cart
    The Products in Cart report lists all products in your store, including the price, the amount of orders placed containing that product.
  • Abandoned Carts
    The Abandoned Carts report lists all registered customers who added products to their Shopping Cart, and then logged out with the items still in the cart before placing an order. Shows the number of line items in the cart, total quantity, total monetary amount of the products, any coupon code the customer may have applied, the time stamps for when the first item was added to the cart and the most recent cart activity.

To run the Reports:

  1. From the Admin menu, select Reports > Shopping Cart.
  2. Select one of the following reports:
    • Products in Cart
    • Abandoned Carts
  3. To export the report data, set the Export to list to either “CSV” or “Excel.” Then, click the Export button.