Knowledge Base

Search

  • Video block
  • Video Tutorials

  • Watch our easy-to-follow video tutorials for quick tips on designing and managing your store.
  • View Video Tutorials

Product Guidelines

If your product does not appear in your store, check these settings:

Product Information

GeneralStatus must be enabled.
Visibility must be set to include the catalog.
InventoryIf managing stock, quantity on hand must be greater than zero.
Stock Availability must be set to “In Stock.”
WebsiteThe product must be assigned to a website.
CategoriesThe product must be assigned to a category.

Still have questions? Submit them below and they'll be answered by our expert support team.
Like what you read? Drop us a note with your feedback below.