Interview with Anne-Pieter Strikwerda of WebShopandGo.nl
How did you find out about Magento Go?
I read an article about Magento Go on a Dutch marketing blog called Frankwatching.com.
What made you choose Magento Go over other eCommerce platform solutions?
First of all it’s really easy to use. You don’t need advanced technical skills to create a user friendly and search engine friendly webshop with a professional look and feel. A professional look and feel leads to trust and trust leads to an increase in sales. Besides that.. it’s very affordable.
Have you used any other eCommerce platforms before? If so, what makes Magento Go different?
I’ve worked with Magento Enterprise which is good but also a bit too comprehensive and expensive for small businesses. Magento Go is easier to use, affordable, faster in development and you don’t have to worry about speed and up-time.
How easy was it to start this store?
Really easy. Especially with Live Help and the Knowledge Base articles.
How easy was it to integrate live chat?
Also really easy. The guys at Olark did a great job. Just follow the steps and in a few minutes you have implemented a Live Chat.
What are the most valuable features of Magento Go?
The Live Chat and Gift Card features are my favorites. But also the way to manage invoices et cetera is pretty awesome.
What advice would you give to merchants just getting started with Go?
First watch the tutorial videos, then read the guides and start building while you do this.
Anything else you’d like to tell us?
There are some features I’d like to see in the near future. First I’d like to see a one page checkout feature. The checkout process as it is now is way too long. I’d also like to see an easier way to configure the address templates. Those things will make Magento Go close to perfect.
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